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Decades ago, we discovered that Walt Disny World takes the opinions of its guests seriously.
We alawys responded to the comment card that used to come in the mail and now come in emails.
That method didn't give us the venue we needed to recognize that handfull of cast members, each visit, that went the extra mile in looking after our enjoyment of WDW.
Therefore, we created our Pixie Dust List. We carry business cards on-property that we hand out when we encounter someone special.
They read:
"You Made Our Pixie Dust List.
Today, you made our visit more magical and we're telling Disney all about it."
Each trip, soon after retuning home, we send our list to Guest Communications, where, we've been told, they have a "file" on us.
After our nominees are positively identified, our emailed comments are sent to each cast member and to his/her supervisor.
This is our small way of saying thanks.
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1. April, 2012
We left our room at BLT, Tuesday, April 17 at 0800 headed for the bus zone, where bus 4981 bound for Hollywood Studios was already waiting. We bantered back and forth with George, the driver, from Jamaica. He added a lot to our morning and made a boring bus trip more fun. It is rare to find a stranger who can engage you so quickly and completely, making you feel special. It is obvious that George thoroughly enjoys his job and is a real Disney advocate; a people person.
Also, Tuesday, April 17. We went into the Art of Animation. Commendations to Emma, the presenter of the Art of Animation for her role with Mushu, the dragon. You had to remind yourself that she was “conversing” with an animated figure. She has such a command of the show that it didn’t sound canned or rehearsed. She’s quite talented. The audience was rather small but she gave a great performance; lots of pixie dust
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