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Decades ago, we discovered that Walt Disny World takes the opinions of its guests seriously.
We alawys responded to the comment card that used to come in the mail and now come in emails.
That method didn't give us the venue we needed to recognize that handfull of cast members, each visit, that went the extra mile in looking after our enjoyment of WDW.
Therefore, we created our Pixie Dust List. We carry business cards on-property that we hand out when we encounter someone special.
They read:
"You Made Our Pixie Dust List.
Today, you made our visit more magical and we're telling Disney all about it."
Each trip, soon after retuning home, we send our list to Guest Communications, where, we've been told, they have a "file" on us.
After our nominees are positively identified, our emailed comments are sent to each cast member and to his/her supervisor.
This is our small way of saying thanks.
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9. March, 2016
Tuesday, Mar 01, 2016
We went up to the Grand Floridian monorail station and, at 2023 encountered Thomas driving the Lime-Green monorail. Lyd asked questions about the crane in the Magic Kingdom. Thomas's responses were pretty funny, and very "Disney," so he made the Pixie Dust List.
Friday, Mar 04, 2016
Elizabeth is the harpist at Victoria and Albert's. She adds a lot to the elegance of the dining experience and we're pleased they moved her out into the dining room. She visited with us and were very pleased with her company. Lots of Pixie Dust there.
Saturday, Mar 05, 2016
On the Kilimanjaro Safari Ride, Tyler, our driver on the 1000 ride, made it to the Pixie Dust List as his guiding experience sounded so very spontaneous. He was very adept at "fillers" when animals were not immediately visible and was very excited when we would happen upon animals. It's an art to make a rehearsed speech sound unrehearsed. Tyler showed a lot of Pixie Dust.
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