|
Decades ago, we discovered that Walt Disny World takes the opinions of its guests seriously.
We alawys responded to the comment card that used to come in the mail and now come in emails.
That method didn't give us the venue we needed to recognize that handfull of cast members, each visit, that went the extra mile in looking after our enjoyment of WDW.
Therefore, we created our Pixie Dust List. We carry business cards on-property that we hand out when we encounter someone special.
They read:
"You Made Our Pixie Dust List.
Today, you made our visit more magical and we're telling Disney all about it."
Each trip, soon after retuning home, we send our list to Guest Communications, where, we've been told, they have a "file" on us.
After our nominees are positively identified, our emailed comments are sent to each cast member and to his/her supervisor.
This is our small way of saying thanks.
|
11. APRIL, 2017
Tuesday, Apr 25, 2017
Dinner was at Citricos. I presented myself at the podium at 0640 and was promptly seated at Table 63, right next to the stage kitchen. Kiera was my server. She greeted me like an old friend, though we've never met. We teased and joked throughout dinner and she made the evening much more magical. I'm returning in June with the family and will be requesting Kiera as our server. She certainly earned her addition to the Welsh Pixie Dust List.
Friday, Apr 28, 2017
At 1930, I presented myself at the podium at Artist Point. I had a nice table for just me, by the window. During dinner, I had a lovely chat with Guest Experience Manager Elizabeth Young, who made the evening more magical. She deserves a Welsh Pixie Dust List Card.
|
|