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Decades ago, we discovered that Walt Disny World takes the opinions of its guests seriously.
We alawys responded to the comment card that used to come in the mail and now come in emails.
That method didn't give us the venue we needed to recognize that handfull of cast members, each visit, that went the extra mile in looking after our enjoyment of WDW.
Therefore, we created our Pixie Dust List. We carry business cards on-property that we hand out when we encounter someone special.
They read:
"You Made Our Pixie Dust List.
Today, you made our visit more magical and we're telling Disney all about it."
Each trip, soon after retuning home, we send our list to Guest Communications, where, we've been told, they have a "file" on us.
After our nominees are positively identified, our emailed comments are sent to each cast member and to his/her supervisor.
This is our small way of saying thanks.
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Tuesday, Mar 03, 2020
We had dinner at the California Grill, and, as usual, we were seated at the sushi counter.
Lydia was seated at the end, by the pick-up area and was quickly befriended by Clay, a chef, who volunteered to fry an order of short rib wontons that normally come steamed.
He was extra, Pixie Dust, attentive and, therefore, earned a spot on our Pixie Dust List.
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